Guarantees and commitments

The whole Corsivia team is here to help the customer. The Corsivia staff will help in any way they can so that the relationship between both parties is 100% satisfactory.

With this in mind, Corsivia guarantees the following commitments to our customers:

  • Product supply: for standard products, we can guarantee they will leave the factory in 48 hours.

  • Shipment traceability: continuous product tracking and information available for the customer, from the moment it leaves the factory until it is delivered at its final destination.

  • Product personalisation: Manufactured in different colours / packaging services / with identifying labels / etc. in accordance with the customer’s requisites.

  • Immediate response to any type of claim or complaint.
    If there is any type of problem, the Corsivia personnel will assess the situation and take the appropriate decision.